Shipping and Return Policy

Shipping 

Free Shipping on the entire store!

Products are scheduled to be delivered within 7-10 business days to ensure timely receipt and customer satisfaction. This timeframe allows for efficient processing, packaging, and shipping, ensuring that orders are delivered promptly while maintaining the quality of service our customers expect.

Get your order sooner when you check out with Paypal.

Return Policy

Thank you for shopping with us at Credential Collections. We strive to provide you with the best shopping experience possible. Please read our refund policy carefully before making a purchase.

All Sales Are Final:

Due to the nature of our products and services, all sales are final. We do not offer refunds, returns, or exchanges unless the product received is damaged or defective upon arrival.

Damaged or Defective Products:

In the rare event that you receive a damaged or defective product, please contact our customer support team within 30 days of receiving your order. To initiate the refund process, please provide clear photos of the damaged or defective product along with your order number and any relevant information. Our team will assess the issue and, if eligible, provide you with a replacement product or a refund.

Contact Us:

If you have any questions or concerns about our refund policy or your order, please don't hesitate to contact our customer support team at credentialcollectionsllc@gmail.com or 1-855-994-1844. We're here to assist you and ensure your satisfaction with every purchase.

Changes to this Policy:

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

By making a purchase at Credential Collections online store, you acknowledge that you have read, understood, and agreed to the terms of this refund policy.

Last updated: 4/11/2024